Sturdy Roof Repair ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit sturdyroofrepair.com (the "Site") or contact us about our roofing services, how we use that information, and the choices available to you. By using the Site, you agree to the practices described in this policy.
Information We Collect
Information You Provide to Us
When you contact us to request a quote, schedule an inspection, or ask a question, you may choose to share information such as:
- Your name
- Email address and phone number
- Property address and details about your roof or project
- Photos or other information you send us about your property
- Any other details you include in your message
Information Collected Automatically
Like most websites, when you visit the Site our web hosting provider and the third-party services used on the Site may automatically receive standard technical information, such as your IP address, browser type, device type, operating system, referring page, and the date and time of your visit. This information is used to deliver the Site to your device, keep it secure, and troubleshoot problems.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests
- Prepare estimates and schedule roof repairs, installations, and inspections
- Provide, manage, and follow up on the services you request
- Maintain, secure, and improve the Site
- Comply with legal obligations and protect our rights
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
How We Share Information
We share personal information only when necessary, including:
- Service providers: Trusted vendors who help us operate our business or the Site, such as web hosting providers, who may only use the information to perform services for us.
- Suppliers and subcontractors: When needed to complete work you have requested, such as ordering materials for your project.
- Legal requirements: When required by law, court order, or government request, or when needed to protect the rights, property, or safety of Sturdy Roof Repair, our customers, or others.
- Business transfers: In connection with a merger, sale, or transfer of all or part of our business.
Third-Party Services
The Site uses content and tools provided by third parties. When you visit the Site, your browser may connect directly to these services, which may receive technical information such as your IP address and may set their own cookies:
- Google Maps: Embedded maps show our service areas. Use of these maps is governed by the Google Privacy Policy.
- Google Fonts: Used to display the text on the Site.
- Content delivery networks: Used to load styling resources and images quickly and reliably.
We do not control how these third parties collect or use information. We encourage you to review their privacy policies.
Cookies
Sturdy Roof Repair does not use its own cookies for advertising or tracking. Some third-party services embedded on the Site, such as Google Maps, may place cookies on your device. You can set your browser to block or delete cookies, though some embedded features may not work properly if you do.
Links to Other Websites
The Site may contain links to websites that we do not operate. We are not responsible for the content or privacy practices of those websites, and this policy does not apply to them.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only for as long as needed to provide our services, maintain business and warranty records, resolve disputes, and meet legal, tax, and accounting requirements.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, subject to any records we are required to keep by law. Depending on where you live, you may have additional rights under applicable state privacy laws. To make a request, please contact us using the contact information provided on our website.
Children's Privacy
The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out to Sturdy Roof Repair through the contact information provided on our website.